Shipping policy
Shipping Policy for Piedmont Cottage LLC
Welcome to Piedmont Cottage LLC. We proudly offer multiple collections and brands, including Uncle Bruce Seasonings, Salt and Pepper accessories, Custom T’s, Vintage T’s, MarketPlace Consignments, and additional collections as our shop continues to grow. Below is our updated shipping policy.
1. Order Cancellation Window
You may cancel your order within 24 hours of placing it. This provides flexibility if you need to make changes before your items begin processing.
2. Shipping Timeframe
Orders typically ship within 2 business days after purchase. Print‑on‑demand items (Custom T’s and Vintage T’s) may require additional processing time before shipment.
3. Free Shipping Eligibility
Free shipping applies to orders over $25 on select Piedmont Cottage LLC brands:
- Uncle Bruce Seasonings
- Uncle Bruce Salt and Pepper accessories
- Custom T’s (print‑on‑demand)
- Vintage T’s (print‑on‑demand)
MarketPlace Consignments is excluded from free shipping unless noted in product details.
Free Local Delivery
Free local delivery is available based on 10 mile local radius and requires a minimum order of $10.
4. Shipping Rate Calculation
Shipping rates are calculated at checkout based on your delivery address, package weight, and carrier availability.
5. Preferred Carrier
Our preferred carrier is UPS Ground. For free‑shipping orders, Piedmont Cottage LLC may use an alternate carrier when necessary.
Shipping time displayed during checkout reflects the shipment date, not the order date.
6. Order Verification
All orders are verified before shipment. If an irregular or special request affects shipping costs, we will notify you promptly before processing.
7. Special Shipping Circumstances
If you require expedited or special delivery, please contact us through our website form. We will work with you to arrange overnight or custom shipping options when available.
8. South Carolina Shipping Restriction for Uncle Bruce Seasonings
Due to South Carolina Home‑Based Food Production regulations, Uncle Bruce Seasonings may only be purchased and shipped within the state of South Carolina. All other Piedmont Cottage LLC collections may ship nationwide unless otherwise noted.
Piedmont Cottage LLC is committed to providing a smooth, transparent, and reliable shipping experience across all our brands and collections. If you have any questions or need assistance, contact us, we’re here to help.