Shipping policy

Shipping Policy for Uncle Bruce Shop:

Welcome to Uncle Bruce Shop! We're delighted to provide you with a flavorful shopping experience. Here's everything you need to know about our shipping policy:

1. Order Cancellation Window:

  • We understand that plans can change. You have a 24-hour window after placing an order to cancel it. This allows you the flexibility to make adjustments if needed.

2. Shipping Timeframe:

  • We're committed to getting your seasonings to you as quickly as possible. Orders will typically ship within 2 business days after you place them.

3. Primary Carrier:

  • Our trusted primary carrier is UPS Ground. Rest assured that your seasonings will be in safe hands while making their way to your doorstep.  Shipping time displayed during checkout is based on shipment date, not order date.

4. Shipping Rate Calculation:

  • Our shipping rates are calculated based on your order. This means that you'll pay a fair shipping fee that reflects the size and weight of the seasonings you've chosen.

5. Order Verification:

  • We take accuracy seriously. Before we ship any orders, we'll carefully verify each one. Please note that in some cases, shipping rates may change if irregular order requests are made. We'll always communicate any changes to you promptly.

6. Special Shipping Circumstances:

  • If you have expedited or special shipping needs, we're here to assist you. Please use our web form to contact us, and we'll work with you to arrange overnight or special delivery options to meet your requirements.

At Uncle Bruce, we're dedicated to delivering not only delicious seasonings for your meats and vegetables but also a hassle-free shopping experience. Our shipping policy is designed to ensure transparency, reliability, and satisfaction with every order. If you have any questions or need further assistance, don't hesitate to reach out to us. Thank you for choosing Uncle Bruce for all your seasoning needs!